46. How Introverts Excel in Sales with Amy Donaldson
Amy Donaldson is an ICF Certified Elite-Level Sales and Leadership Coach at Southwestern Consulting. She returned to the NBJS Podcast to challenge the myth that you have to be extroverted in order to excel in sales.
Amy emphasizes that introverts can excel in sales by focusing on listening skills and building genuine connections rather than being overly sales-focused. She highlights that introverts' natural ability to listen and ask thoughtful questions can be an advantage in sales, contrasting with the often pushy approach of extroverted salespeople.
Amy shared insights on effective sales techniques, emphasizing the importance of selling appointments rather than products, especially for introverts. She highlighted the value of listening, asking open-ended questions, and showing genuine interest in prospects, which can lead to higher conversion rates and more enjoyable sales experiences. Amy also noted that introverts who master these techniques often outperform extroverts in sales, as they focus on quality conversations rather than quantity of meetings.
Amy discussed the benefits and timing of seeking a business coach, emphasizing that growth-oriented individuals should consider coaching at any point when they want to improve. Amy highlighted the importance of investing in oneself and shared insights on how coaching can refine sales skills, whether for new salespeople needing basic training or top producers focusing on advanced techniques. She also addressed the challenges faced by sales leaders transitioning into management roles, noting the need for leadership development and understanding diverse team dynamics.
Contact
LinkedIn: https://www.linkedin.com/in/amy-donaldson-cpc-2b046966/
Instagram: https://www.instagram.com/amy_donaldson
Site: https://southwesternconsulting.com/trainers/amy-donaldson/
Email: [email protected]
Also mentioned during the show:
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